Shipping policy

Once a package leaves our hands it is in the hands of USPS. We can only see the tracking that USPS provides. Please reach out to USPS with any inquiries about delays or shipments not arriving. We are not responsible for lost or stolen packages. Please follow the tracking information to ensure your package is received. We do not refund or send new replacements for lost or stolen packages that are marked delivered by USPS. I will try and help every step of the way, but I can only do so much when it comes to USPS.

Thank you!

To file a claim with USPS please visit - https://www.usps.com/help/claims.htm